“Hi, Mr. Bendis, I am calling from Dealer Services concerning your 2002 Kia. What’s the current mileage?”
Excuse me – do I have an account with you?
“Uh, no – are offering you an extended warranty on your car.”
No – you called me up and asked me information about my car. No thank you.
“But…”
Listen if you want to offer me something than offer me something but don’t make the first thing that comes out of your mouth a question for my personal information.
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